Question
This article discusses how to download encrypted exports, retrieve the encryption key, and use the encryption key to access the file.
Environment
- Backupify/Datto SaaS Protection for Office 365 1.0
Answer
To download and access an encrypted export in Backupify/Datto SaaS Protection for Office 365 1.0:
1. Once you have successfully completed an export, click the Download Export button to download the export.
Figure 1: Download Export
2. Once the Export is downloaded, click Get Encryption Key
Figure 2: Get Encryption Key
3. Use the encryption key to access the encrypted Export file.
Encrypted exports are not available for Backupify/Datto SaaS Protection 2.0.
Head on over to our Datto Community Forum or the Datto Community Online.
For more Business Management resources, see the Datto RMM Online Help and the Autotask PSA Online Help .
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