Scope:
This article discusses how to download encrypted exports, retrieve the encryption key, and use the encryption key to access the file.
Retrieving an Encrypted Export:
To retrieve and access an encrypted export in 0365:
1. Once an export is successfully completed, click the Download Export button to download the export
2. Once the Export is downloaded, click the Get Encryption Key
3. Use the encryption key to access the encrypted Export file.
-
If you are looking for G-Suite or Salesforce instructions, please see the following links:
To contact Backupify/Datto SaaS Protection support, click here to submit a Support Request, or click here for more contact options.
Head on over to our Datto Community Forum or the Datto Community Online.
For more Business Management resources, see the Datto RMM Online Help and the Autotask PSA Online Help .
Still have questions? Get live help.