Backupify/Datto SaaS Protection: How do I access an Encrypted Export for 0365 1.0?

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Question

This article discusses how to download encrypted exports, retrieve the encryption key, and use the encryption key to access the file.

Environment

  • Backupify/Datto SaaS Protection for Office 365 1.0

Answer

To download and access an encrypted export in Backupify/Datto SaaS Protection for Office 365 1.0:

1. Once you have successfully completed an export, click the Download Export button to download the export.

 Figure 1: Download Export 

2. Once the Export is downloaded, click Get Encryption Key

Figure 2: Get Encryption Key 

3. Use the encryption key to access the encrypted Export file.

Encrypted exports are not available for Backupify/Datto SaaS Protection 2.0.

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