Storm season is back, bringing with it the potential for significant weather events. If you have clients in areas prone to infrastructure disruption, visit the Disaster Recovery Resources guide for preparedness information. Datto recommends performing proactive disaster recovery testing to mitigate potential downtime. See our articles about the importance of disaster recovery testing and Preparing For A Cloud Virtualization Test: Policies, Procedures, And Partner Responsibilities to learn more. For live updates, follow @datto on Twitter.

Datto Access Points: Re-pair key



You are receiving the error X access point(s) on this network need to be re-paired, Click to re-pair (so we know it's you). within the Datto Networking Portal.


  • Datto Access Points


  • The access point firmware was recently reflashed.
  • The pinhole reset button was pressed.
  • The access point is unable to check-in to Datto.


Figure 1: The re-pair banner

The error banner, alongside the Re-pair now button, displays on all pages in the Datto Networking Portal if Datto detects that an access point requiring re-paring. In any case, click Re-pair to send the access point's key to the cloud, and initiate a re-pair between the cloud and the access point.

Review all firewall requirements for access points in the Datto Networking Firewall Requirements article to identify and resolve any communication issues between the cloud and the access point.

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