To enhance the security of your account, Datto has launched a new caller entitlement process. For more information, see Partner Authentication for Support Phone Calls.

How Do I Access My Backupify For Office 365 Account?

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Question

How do I access my Backupify for Office 365 account?

Environment

  • Backupify for Office 365

Answer

Login procedure

To log in to your Backupify account, go to https://app.backupify.com/login. For Office 365 accounts use the Log in using Backupify Credentials section.

Figure 1: Backupify for Office 365 login (click to enlarge)

  • The email address is the administrative account for the Office 365 domain that was specified during setup.
  • Use the password that was created at setup or the most recent if it has since been updated. This password is not the password to log in to Microsoft's online portal; it is specific to the Backupify application.

Managing multiple O365 accounts

When managing multiple Office 365 accounts, each browser session can only access one account at a time. To manage an Office 365 account, log in to that specific account and then log out when done.

Resetting a password

To reset your password, click the Forgot your password? link and you will receive instructions emailed to to the administrative account for the Office 365 domain.

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To contact Backupify/Datto SaaS Protection support, click here to submit a support request, or click here for more contact options.


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