Technical Specialist II (formerly DCAT) Certification

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Scope

Datto's DCAT Certification has transitioned to the Technical Specialist II (TS2) Curriculum. This curriculum gives you all the same benefits that the original DCAT provided, such as Linux commands for troubleshooting and networking, experience with virtualizations and bare metal restores.  We also refocused the training for better interactions with Datto Tech Support so you can speed up your resolution time. Review the course description here.

Other benefits of becoming TS2-certified include access to additional sections of the Knowledge Base and access to nearly all troubleshooting resources.

After two years, you must renew your certification. To renew your DCAT or TS2 certifications, you need to take the Renewal course here.

Topics Covered:

What was the DCAT?

What happened to the DCAT?

Why is there no classroom session with the TS2 Curriculum?

How do I register myself for the TS2 Learning Plan?

How do I register other people for courses?

How do I get a copy of a certification?

Do I need to renew TS2 like I did for DCAT?


What was the DCAT?

DCAT is shorthand for Datto Certified Advanced Technician. It was a two day training session that taught advanced techniques to manage your Datto appliance. Datto retired the DCAT program in favor of Technical Specialist II training in June of 2016.

What happened to the DCAT?

The DCAT Certification has now transitioned to the Technical Specialist II (TS2) Curriculum and gives you all of the same benefits that the original DCAT provided, such as Linux commands for troubleshooting and networking, experience with virtualizations and bare metal restores.  We also refocused the reason for the training to better interface with support in order to speed up resolution time.

Other benefits of becoming TS2-certified include access to additional sections of the Knowledge Base and access to nearly all troubleshooting resources.

For more information about TS2 or becoming TS2-certified, please review the course description on the Datto Academy.

Why is there no classroom session with the TS2 Curriculum?

The demand for knowledge has increased exponentially at Datto.  We support partners in almost every time zone in the world and we made the curriculum totally on-demand and online to give all partners that same knowledge.

How do I register myself for TS2?

To register for TS2 training:

To register for the TS2 learning plan, click this link.

How do I register other people for courses?

You must first be a power user to be able to enroll other users. If you already are, then you can see the article Enrolling Users in Academy Courses for more information.

How do I get a copy of a DCAT certification?

1. Log in to the Datto Academy using your Partner Portal account credentials.

2. Navigate to My Activities.

3. Navigate to Learning Plan, and click the badge icon next to Datto Certified Advanced Technician.

Do I need to renew TS2 like I did for DCAT?

Yes, the same two year renewal period applies to TS2 as it did for DCAT. Renewal courses cover Linux, ZFS, and recent Datto technologies. To renew, register here.

Additional Resources

You can view all of your current certifications on the Learning Plan page of My Activities. You can also find out expiration dates for your certifications under the Certification section of My Activities.

If you would like to learn more about Power User functionality and the progress of employees in your organization, see the Power User article.


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