Imaging a USB Drive with Datto Utilities



This article describes the method for imaging Datto Utilities onto a USB drive. The Datto Utilities application includes the Bare Metal Restore (BMR) and SIRIS Imaged environments.

The Datto Utilities version of the Bare Metal Restore (BMR) environment is only available for Datto appliances running the Datto IRIS 3 (Ubuntu 16.04) OS. For Datto IRIS 2 (Ubuntu 12.04) appliances, or if you are attempting to recover a 32-bit system, image the USB drive with the Legacy BMR ISO environment, and follow the Legacy Bare Metal Restore process. You can see which version of Ubuntu your Datto device is running on the Advanced Device Status page.
Datto Utilities is incompatible with DVD media.


You should have the following items available when starting this process:

  • USB drive that is at least 8GB
  • If you are imaging from a Windows platform, the latest version of Rufus.
If you are imaging from a Mac or Linux machine, you can use the UNetbootin utility to attach the ISO. Follow the Installing Other Distributions Using UNetbootin section of the article at this link to format the drive.
Using UNetbootin or Rufus will format your USB drive entirely. Make sure the USB drive contains no valuable data before imaging.

Obtaining the ISO

You can download the Datto Utilities image (.ISO) from the Datto Downloads page. Once the image file has downloaded, proceed to the next section.

Imaging the USB Drive with Rufus

Once you have obtained the image file, proceed as follows.

      1. Attach the USB drive to your machine, and open Rufus. If you receive the following prompt, select Write in DD Image mode, and click OK.
        Using ISO mode is not recommended by Datto, as it creates the Datto Utilities environment in read-only mode, and updates will not persist between uses. You should only use ISO mode if your production machine will not boot from an environment created in DD Image mode.
      2. Choose the following settings for imaging your USB Drive:

        • Device: Choose the drive letter which corresponds to your flash drive
        • Partition Scheme: Choose MBR partition scheme for BIOS or UEFI
        • File System: Choose NTFS or FAT32 (Default)
        • Cluster Size: 16 kilobytes
        • Format Options: Select Check device for bad blocks (1 pass), Quick Format, Create a bootable disk, and Create extended label.

      3. Select the image file for use, and then select DD image.

      4. Select Start.

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