Storm season is back, bringing with it the potential for significant weather events. If you have clients in areas prone to infrastructure disruption, visit the Disaster Recovery Resources guide for preparedness information. Datto recommends performing proactive disaster recovery testing to mitigate potential downtime. See our articles about the importance of disaster recovery testing and Preparing For A Cloud Virtualization Test: Policies, Procedures, And Partner Responsibilities to learn more. For live updates, follow @datto on Twitter.

What do I do if I run out of user licenses?


If you are not a direct customer (with a credit card hooked up to your service), you may need to have Support or Sales manually provision user licenses.

If you run out of user licenses, you could have unprotected users (and missed backup opportunities). To get more user licenses provisioned, reach out to Backupify customer support. 

To contact Backupify/Datto SaaS Protection support, click here to submit a Support Request, or click here for more contact options.


Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Want to talk about it? Head on over to our Community Forum!