ALERT: Datto Drive Cloud service will no longer be available as of July 1, 2019. For more information, see our end-of-life article. If you'd like to migrate your data to Datto Workplace, see our migration guide.
To learn how to download your Datto Drive Cloud data, please visit this article.

Excluding StorageCraft Raw Agent From Webroot Scans



This article shows how to exclude the StorageCraft Raw Agent from being scanned by Webroot cybersecurity software.


1. Open the web management console, Open the override tab located near the top of the page.

2. From the Overrides page, you will see an option for whitelist. Click the “Create” option

3. Choose a name for the Override being set. In this example, the name is StorageCraft

  • For the type, select Path/File

  • Leave the File Mask blank

  • Enter the follow path in Path Mask: C:\Program Files (x86)\StorageCraft

  • Be sure to check the box to Include Sub-Folders

  • If you wish to apply this to a policy to make it global you can do so on the right hand side of the create window.

4. Once the rule has been made, you should see it on the Overrides page


Note: this will take a few minutes to apply to your system as it will have to pull the changes.


Was this article helpful?

1 out of 1 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Community Forum or get live help.