Resuming Paused Cloud Synchronization in the Device UI

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Topic

This article explains how to resume off-site replication through the GUI.

Environment

  • Datto SIRIS
  • Datto ALTO

Description

If you or Datto Technical Support pause off-site data synchronization for an agent, a banner will appear at the top of the device user interface, as shown in Figure 1.

Resuming individual agents

To resume off-site synchronization for a single agent, follow these steps:

1. Navigate to the Datto appliance's UI, and click the Protect tab.

2. Scroll down to the paused agent, and select Configure Agent Settings, as shown in Figure 1.

Figure 1: The alert banner and an example agent (click to enlarge)

3. Navigate to the Pause Cloud Backups setting. Select Enabled, and then click Apply, as shown in Figure 2.

Figure 2: Pause Cloud Backups (click to enlarge)

Resuming all agents

If the Datto device has paused all off-site synchronization operations, you can re-enable the feature in the Device Settings page by following these steps:

1. In the Datto appliance UI, click the Configure tab at the top of the device UI, then select Device Settings from the drop-down menu, as shown in Figure 3.

Figure 3: Device Settings and Off-Site Sync (click to enlarge)

3. Navigate to the Off-Site Sync setting. Click Resume, as shown in Figure 3, to re-enable off-site synchronization.


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