SIRIS, ALTO, and NAS: Resuming paused cloud synchronization in the device UI



This article explains how to resume off-site replication through the GUI.


  • Datto SIRIS
  • Datto ALTO


If you or Datto Technical Support pause off-site data synchronization for an agent, a banner will appear at the top of the device user interface, as shown in Figure 1.

Resuming individual agents

To resume off-site synchronization for a single agent, follow these steps:

1. Navigate to the Datto appliance's UI, and click the Protect tab.

2. Scroll down to the paused agent, and select Configure Agent Settings, as shown in Figure 1.

Figure 1: The alert banner and an example agent (click to enlarge)

3. Navigate to the Pause Cloud Backups setting. Select Enabled, and then click Apply, as shown in Figure 2.

Figure 2: Pause Cloud Backups (click to enlarge)

Resuming all agents

If the Datto device has paused all off-site synchronization operations, you can re-enable the feature in the Device Settings page by following these steps:

1. In the Datto appliance UI, click the Configure tab at the top of the device UI, then select Device Settings from the drop-down menu, as shown in Figure 3.

Figure 3: Device Settings and Off-Site Sync (click to enlarge)

2. Navigate to the Off-Site Sync setting. Click Resume, as shown in Figure 3, to re-enable off-site synchronization.

Was this article helpful?

0 out of 1 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Datto Community Forum or the Datto Community Online.

For more Business Management resources, see the Datto RMM Online Help and the Autotask PSA Online Help .

Still have questions? Get live help.

Datto Homepage