This article describes the Router Details card of the Datto Networking Appliance's (DNA) GUI.
- Datto Networking Appliance (DNA)
The Router Details card displays the status of the router hardware on your Datto Networking Appliance.
Figure 1: Status
You will see the Router Details card displayed on the right-hand side of the page.
Figure 2: Router Details card
The Router Details card displays the following information:
OS Version: The current device firmware version installed on the DNA
Serial Number: The serial number of the DNA
Authorized Country: The country that the DNA is authorized for service in. For a list of compatible regions, see the Datto Networking Appliance (DNA): Region and Hardware Specifications article. If this value does not match the country that the appliance is deployed in, contact Datto Technical Support for assistance.
Assigned Public Address: The unique public domain name assigned to the DNA for dynamic DNS. This address points to the Primary WAN IP address and/or the LTE address if device in actively in failover.
Power: Clicking Reboot will power-cycle the DNA.
- Selecting this option will surface the prompt shown in Figure 3. Click I understand, reboot my DNA to continue.
Figure 3: Reboot prompt
If you cannot reboot the device through the GUI, you use the hardware reboot pinhole located on the rear of the appliance, as shown in Figure 4.
Figure 4: Hardware reboot pinhole
Reset: Clicking the Factory Reset button will reset the DNA to its factory state. See the DNA: Factory Reset article for more information about this feature.