[LEGACY] How Do I Swap the OS Drive on the SIRIS 3 Professional / Enterprise and SIRIS 3 XP?

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Question

How do I physically swap the OS drive on SIRIS 3 Professional, SIRIS 3 Enterprise, and SIRIS 3 XP devices?

NOTE  Do not perform an OS drive swap if there is a disaster recovery scenario in progress. Before performing an OS drive swap, contact Datto Technical Support. A Datto Technician must complete the back-end steps of this process.

NOTE  This article covers SIRIS 3 series devices. Click here for SIRIS 4 devices.

Environment

  • Datto SIRIS 3 / 3X Professional
  • Datto SIRIS 3 Enterprise

Procedure

SIRIS 3 Professional


Figure 1: SIRIS 3 Professional, front view

  1. Remove the back panel by pushing down the buttons within the blue stickers and sliding the lid back. The OS drive is located on top of the drive bays, toward the front.


Figure 2: Push the blue buttons and slide the lid back

  1. Remove the screws on each side to detach the front panel. The panel slides off as per the image below.

Figure 3: Remove the screws securing the front panel

  1. You will see the Kingston OS Drive to the right. To remove, push the blue tab inward and upward, then remove the connectors from the back.


Figure 4. Removing the OS drive

  1. Once the drive is swapped and inserted back into the slot, replace the top panels on the device. You can now power the device on; the Datto technician will complete the swap process.

SIRIS 3 Enterprise

  1. There are two vertical bays on the back on the device. The OS drive is in the bay closest to the power supplies. Pull out the bay and swap the drive.


Figure 5: SIRIS 3 Enterprise OS drive location

  1. Once the drive is swapped and the bay is reinserted, power the device on. The technician will complete the swap process.

Older S3E 4U Chassis (prior to 2017)

You may on rare occaision encounter older S3E devices (prior to 2017) that use a Chenbro chassis rather than the Super Micro. In this configuration of the 4U chassis, the OS is housed Internallyas pictured below;


Figure 6: Older Chenbro configuration

SIRIS 3 XP

  1. Open the chassis by following the same procedure as for the SIRIS 3 Professional, above. The OS drive is the SSD located near the center of the motherboard.


Figure 7: The OS Drive and transfer OS drive locations

  1. The OS drive is held to the motherboard by a single Phillips-head screw.


Figure 8: Remove the screw to release the OS drive

  1. Once the drive is swapped and fastened into place, power the device on. The technician will complete the swap process.