Recent hurricane activity has caused major disruptions to the IT infrastructure of many businesses in the Atlantic and Gulf regions. If you are in an impacted area, visit the Disaster Recovery Resources guide for preparedness information. For live updates, follow @dattosupport on Twitter.

SIRIS 3 Professional / Enterprise: OS Drive Swap

Follow

Scope 

This article explains how to perform an OS drive swap for SIRIS 3 Professional and Enterprise devices.

Before performing an OS drive swap, contact Datto Technical Support. A Datto Technician must complete the back-end steps of this process.

Procedure

SIRIS 3 Professional

Figure 1: SIRIS 3 Professional, front view

1. Remove the back panel by pushing down the buttons within the blue stickers and sliding the lid back.The OS drive is located on top of the drive bays, toward the front.

Capture.PNG

Figure 2: Push the blue buttons and slide the lid back

2.Remove the screw on each side to detach the front panel

Side.PNG

Figure 3: Remove the two side screws securing the front panel

3. You will see the Kingston OS Drive to the right. To remove, push the blue tab inward and upward, then remove the connectors from the back.

S3P_OS_release.jpg

Figure 4. Removing the OS drive

4. Once the drive is swapped and inserted back into the slot, replace the top panels on the device. You can now power the device on; the Datto technician will complete the swap process.

SIRIS 3 Enterprise

1. There are two vertical bays on the back on the device. The OS drive is in the bay closest to the power supplies. Pull out the bay and swap the drive.

S3E_rear.jpg

Figure 5: SIRIS 3 Enterprise OS drive location

2. Once the drive is swapped and the bay is reinserted, power the device on. The technician will complete the swap process.


Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Want to talk about it? Head on over to our Community Forum!