This article explains the function of the reset pinhole on Datto Managed Networking-enabled access points and switches.
Firmware version 6.xx and beyond.
Holding the pinhole button on a reset-capable device for 15 to 20 seconds while it is powered on will clear its local configuration. This is a worthwhile troubleshooting step to take if you are experiencing trouble on one access point or switch specifically.
Once the device powers back on, and after it reconnects and pairs with your Datto-Managed network, it will re-download its network configuration. You will be prompted to complete the pairing process at the device's next check-in.
Figure 1: Reset pinholes on Datto Managed Networking access points
Figure 2: Reset pinhole on a Datto Managed Networking switch