ALERT: Datto Drive Cloud service is no longer available. For more information, see our end-of-life article. If you'd like to migrate your data to Datto Workplace, see our migration guide.

SIRIS, ALTO, and NAS: Rename Agent

Follow

Topic

This article describes the Agent Rename feature of the Datto appliance GUI. To rename an agentless system, see the Reassign Agentless System article.

Environment

  • Datto SIRIS
  • Datto ALTO

Description

The Agent Rename feature allows an operator to change the IP address or FQDN that a Datto appliance uses to connect to a protected system. This is useful in situations where a protected system has a new IP address or hostname.

This feature is only available on Datto SIRIS and Datto ALTO.

Procedure

To access the Agent Rename feature, access the Datto appliance GUI, and click the Protect tab. Then, click the Configure Agent Settings link for the agent requiring an IP or FQDN change.

Figure 1: Unreachable agent with Configure Agent Settings option highlighted (click to enlarge)

Procedure

To rename an agent, scroll down to the Rename Agent section of the Advanced category, and click Rename Agent, as shown in Figure 2.

Figure 2: Advanced → Rename Agent (click to enlarge)

You will be prompted to provide a new IP address or hostname for the agent. Click Rename Agent to commit the changes.

Figure 3: Rename Agent prompt  (click to enlarge)

If the Datto appliance is able to locate the provided IP address or hostname on your LAN, you will receive an Agent renamed confirmation. If the protected system cannot be detected on the network, the New Agent Name field will highlight in red.


Was this article helpful?

2 out of 3 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Community Forum or get live help.