Backupify/Datto SaaS Protection for G Suite: How do I find the contents from my Google Shared Drives?



How do I find the contents from my Google Shared Drives in Backupify/Datto SaaS Protection for G Suite?


  • Backupify/Datto SaaS Protection for G Suite


Google Shared Drives are shared spaces where teams can easily store, search, and access their files anywhere, from any device. Backupify/Datto SaaS Protection for G Suite protects all data hosted on Google Shared Drives.

Backupify/Datto SaaS Protection for G Suite has reorganized the storage and presentation of your Google Shared Drives data to deliver a more streamlined experience for accessing and interacting with your files and folders.

As of 2019-03-18, Backupify/Datto SaaS Protection stores all snapshots in the Shared Drives section, where you can go to view, restore, and export objects.

You can access legacy snapshots taken before 2019-03-18 in the Google Drive section.

This article provides both workflows for accessing Google Shared Drives backups:

Navigating to Google Shared Drives snapshots

1. You can access Shared Drives snapshots in either of two ways:

  • From the Backupify/Datto SaaS Protection dashboard, click the Recovery tab, then click Shared Drives in the drop-down menu.
  • Click Google Shared Drives in the Backup Status section of the page. 

mceclip0.pngFigure 1: The Backupify/Datto SaaS Protection dashboard (click to enlarge)

2. The Shared Drives page will display the Name of each Shared Drive, a timestamp of the Last Backup, and its used Storage.

mceclip1.pngFigure 2: The Shared Drives page (click to enlarge)

3. Selecting any shared drive will allow you to view its contents.

  • To view the contents of a folder, click the folder.

mceclip2.pngFigure 3: Viewing a Shared Drive (click to enlarge)

Navigating to legacy Google Shared Drives snapshots

1. From the main Google Backup Status page, click Google Drive.

mceclip4.pngFigure 4: The Backupify/Datto SaaS Protection 2.0 dashboard (click to enlarge)

2. Select a user from the Google Shared Drives name list.

mceclip0.pngFigure 5: The Users tab (click to enlarge)

3. The shared drives will be located in the list of available drives and can be restored, exported, and backed up like the other drives in the list.

mceclip5.pngFigure 6: A single Shared Drive associated with a user (click to enlarge)

For shared drives to be visible for backup, you must have at least one user or group present with Manager privileges and include a shared drive member with either Full Access or Content Management privileges to the backup.

Additional Resources

Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Datto Community Forum or the Datto Community Online.

For more Business Management resources, see the Datto RMM Online Help and the Autotask PSA Online Help .

Still have questions? Get live help.

Datto Homepage