ALERT: Datto Drive Cloud service will no longer be available as of July 1, 2019. For more information, see our end-of-life article. If you'd like to migrate your data to Datto Workplace, see our migration guide.
To learn how to download your Datto Drive Cloud data, please visit this article.

How do I transfer backup data from partner to partner?



How do I transfer backup data from partner to partner?


  • Datto SIRIS
  • Datto ALTO
  • Datto NAS


In some situations, you may be asked by an end-user to transfer ownership of their data to another Datto partner. This can happen if an end-user changes their Managed Services Provider.

If you receive this type of request from one of your clients, you will need to know if the end-user wants to transfer ownership of their Local data, their Cloud data, or both. Once you have this information, contact your Datto Sales Executive to begin the process.

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