Storm season is back, bringing with it the potential for significant weather events. If you have clients in areas prone to infrastructure disruption, visit the Disaster Recovery Resources guide for preparedness information. Datto recommends performing proactive disaster recovery testing to mitigate potential downtime. See our articles about the importance of disaster recovery testing and Preparing For A Cloud Virtualization Test: Policies, Procedures, And Partner Responsibilities to learn more. For live updates, follow @datto on Twitter.

How do I transfer backup data from partner to partner?



How do I transfer backup data from partner to partner?


  • Datto SIRIS
  • Datto ALTO
  • Datto NAS


In some situations, you may be asked by an end-user to transfer ownership of their data to another Datto partner. This can happen if an end-user changes their Managed Services Provider.

If you receive this type of request from one of your clients, you will need to know if the end-user wants to transfer ownership of their Local data, their Cloud data, or both. Once you have this information, contact your Datto Sales Executive to begin the process.

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