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As a Datto Partner, How Do I Cancel my Datto SaaS Protection Account?

Mark Tichenor

Last Updated: August 13, 2018 14:12

Question

How can I cancel my Datto SaaS Protection partner account?

Environment

Datto SaaS Protection for O365
Datto SaaS Protection 2.0 for O365
Datto SaaS Protection for G Suite
Datto SaaS Protection 2.0 for G Suite

Answer

Premier customers

To cancel a Datto SaaS Protection account, contact your Datto Partner Success Manager to initiate the request.

Datto Partners

To cancel a Datto SaaS Protection partner account, contact your Datto Channel Sales Representative to initiate the request.

Cancellation and billing

To avoid additional charges, cancellation must be requested by the 15th of the month. Requests placed after the 15th will be billed for another month of service.

To contact Backupify/Datto SaaS Protection support, click here to submit a support request, or click here for more contact options.

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