What articles in the StorageCraft knowledge base are useful for troubleshooting issues on Datto devices?
- Datto ALTO
- Datto SIRIS
This article refers readers to KB articles within the StorageCraft knowledge base issues that are useful for troubleshooting ShadowSnap agent-related issues (external links).
- ShadowProtect User Guide
- Understanding VSS and ShadowProtect
- Shadow Protect and Microsoft Exchange
- StorageCraft HIR Portal
How To Guides
- Remove Hidden Devices After HIR Failure
- Resize Image to Fit It onto a Smaller Disk
- Enable the Microsoft Exchange VSS Writer
- How to Completely Remove Zenith Infotech from a ShadowProtect System
- Manual HeadStart Restore Job
- How to Test a HeadStart Restore Finalization - Without Starting a New HSR
- How to Restore a Machine with a UEFI BIOS and GPT System Partition
- Image Conversion
- HeadStart Restore to VMware ESXi
Common Issues and Errors Guide
- Automatic Online Activation Fails to Connect to Activation Server
- Different IRP Stack Size Issues
- 503 Fatal I/O Error -31: A Device Attached to the System Is Not Functioning.
- Troubleshooting VSS Errors
- Configuration of SQL vss Writer to Avoid SQL-VDI Errors
- ShadowProtect Will Not Install Detecting Acronis Is Installed
- -121 the Semaphore Timeout Period Has Expired.
- ShadowProtect ImageManager Server Tuning
- Verification and Data Corruption in Backups
- Backup Fails with Error sbrun.exe Exited with Unknown Error 128(0x80)
- ShadowProtect Service Will Not Start After Install to 4.X
- ShadowProtect MSP Version Activation Error
- Expired Licence - Reinstall ShadowProtect Service