This article describes the process to recover multiple files and/or folders from a Datto appliance using the "File Restore" option.
To start a file restore, select Restore from the main menu at the top of the device GUI:
In the Restore tab, select your agent, select "File Restore", and select the snapshot representing the time to restore from:
Figure 1 - Start a Recovery
Select whether or not you'd like it accessible via the web or via Samba:
Figure 2 - Mount Recovery Point
Mount the recovery point and you'll see the Samba path and the web share:
Figure 3 - Mounted Restore Options
Browse to the share via the run tab and paste in the path that is presented to you:
Figure 4 - Accessing Share Path
Next, you will need to enter a username and password for one of the Datto appliance's users. The backup-admin user and password will also work. See the Partner Portal for your backup-admin password.
Windows Explorer will now display the mounted recovery point in this window.
Figure 5 - Browsing a Mounted Share Share
When complete, un-mount the recovery point.
Alternatively, you can leave the point mounted, and exit the screen via Return to Restore on the upper right tab. Your restore will remain mounted on the restore tab.
Figure 7 - Mounted Recovery Point
The Restore Tab allows you to access the file restore again if you need to. You can also remove the restore from this screen as well.
Figure 8 - Restore from Backup
Selecting Secure File Restore
For each agent protected on a Datto appliance, you can lock down the shares so that they are only accessible by those who have access to the Datto device.
This can be found under the Configure Agent Settings menu for each agent.
Figure 9 - Secure File Restore and Export
You can select which users can access the shares. These users correspond to the accounts created on the Datto device.
Once this option is enabled, whenever you create a file restore or a VMDK/VHD share, it will prompt you for credentials.
Enter your credentials for the local device account that has been authorized and you will be given access to the share.