ShadowProtect Bare Metal Restore



This article explains the process to perform a ShadowProtect Bare Metal Restore (BMR). This BMR process requires ShadowProtect backup files.


  • ShadowProtect Recovery Environment


If you are using this process to restore from a ShadowSnap dataset, you must take a new full backup in ShadowProtect .spf format. To do so, follow these steps:

1. Create a NAS Share on the device. Call it ShadowProtect, and make it public.
2. In the Datto appliance GUI, click the Restore tab.
3. Start a Local Virtualization of the restore point that you want to use for the BMR.
4. Connect to the local VM. Log into Windows and start ShadowProtect.
5. Take a new full backup. Store the backup file in the NAS share that you created in step 1. Continue to the Performing the ShadowProtect Bare Metal Restore section of this article.

For additional instructions, refer to the ShadowProtect Setup guide.

If you need to call Datto Technical Support, have your drivers handy.

Performing the ShadowProtect Bare Metal Restore 

  1. If you have not done so already, create the ShadowProtect Recovery ISO and burn the ISO to a bootable CD. If you are restoring the backup to a virtual machine, refer to this guide.
  2. Full StorageCraft documentation for the ShadowProtect Recovery Environment is available here: StorageCraft Recovery Environment documentation
  3. If you are doing a BMR of a GPT/UEFI volume, refer to StorageCraft's KB article on the topic.

How to Do a Bare Metal Restore With ShadowProtect

1. Boot the BMR target hardware with the Boot ISO/CD.

2. Click Yes to start with networking support.

SP_BMR_Network_Support.JPGFigure 1: Start network support

3. In the middle of the left hand pane, select Network Configuration.

SP_BMR_3.JPGFigure 2: Network Configuration

4. Click Network Drives.

5. Fill in Network Path, User Name, and Password.

6. Click Map Drive.

Use the IP address of the Datto (instead of hostname) to reference the location of the backup share. Enter the user name and password credentials for the backup share. If you did not password protect the share, use the same credentials you use to login to your Datto device.

7. The mapped drive populates under Connected network drives.

SP_Share_Attached.JPGFigure 3: Connected network drives

8. Click Close twice to return to the main screen.

9. To ensure that the drives are correctly formatted, delete the volume and any other existing information.

SP_BMR_Delete_Partition.JPGFigure 4: Delete Volume

10. The prompt warns you that all data will be lost. Select Yes.

11. Right-click the volume to create a new partition.

12. Select the size of the partition.

SP_BMR_Create_Primary.JPGFigure 5: Connected network drives

13. Click on Restore Wizard.

14. Click Next to start the Restore Wizard.

15. Select Restore (default) and click Next.

16. Click Browse.

17. Select the mapped drive that you created, and open the desired image.

SP_BMR_Select_Image.JPGFigure 6: Selecting ShadowProtect files

18. After you select the image, click Next.

19. Verify the image to use and then click Next.

SP_BMR_Image_Dependencies.JPGFigure 7: Restore Wizard

20. Select the location of your restore, and click Next.

SP_BMR_Select_Destination.JPGFigure 8: Select the volume

21. Check the Finalize the volume at the end of this restore box.

22. Check the box next to Use Hardware Independent Restore (when restoring to a different computer), and click Next. Only the Bootable OS Volume should have 'Set partition active' checked as shown in Figure 9.

23. Select the most appropriate options for the type of volume you are restoring. Data partitions don't need to be set active or have the MBR restored.

SP_BMR_Select_All.JPGFigure 9: Connected network drives

24. Click Finish. The restore is running.

SP_BMR_Task_List.JPGFigure 10: Running restore

25. Repeat Steps 9 - 22 for other volumes.

26. When the volumes show as completed, select file and then exit. You'll then be prompted for a reboot of the machine.

27. The restore process has now been completed. Upon reboot, verify that your data is there.

Additional Resources

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