ShadowProtect Bare Metal Restore


1. Background

This article discusses ShadowProtect Bare Metal Restore. The BMR process requires ShadowProtect backup files.

If this process is being used to restore from a ShadowSnap dataset, you must take a new full backup in ShadowProtect .spf format. To do so, follow these steps:

  1. Create a NAS Share on the device. Call it ShadowProtect, and make it public.
  2. In Remote Web, go to the Restore tab.
  3. Start a Local Virtualization of the restore point that you want to use for the BMR.
  4. Connect to the Local VM. Log into Windows and start ShadowProtect.
  5. Take a new full backup. Store the backup file in the NAS share that you created in step 1. Continue to section 2 of this article.

For additional instructions, refer to the ShadowProtect Setup guide.

If you need to call Datto Technical Support, have your drivers handy.

2. Performing the ShadowProtect Bare Metal Restore 

  1. If you have not done so already, create the ShadowProtect Recovery ISO and burn the ISO to a bootable CD. If you are restoring the backup to a virtual machine, refer to this guide.
  2. Full StorageCraft documentation for the ShadowProtect Recovery Environment is available here: StorageCraft Recovery Environment documentation
  3. If you are doing a BMR of a GPT/UEFI volume, refer to StorageCraft's KB article on the topic.

2.1. How to Do a Bare Metal Restore With Shadow Protect

1. Boot the BMR target hardware with the Boot ISO/CD.

2. Click Yes to start with networking support.


3. In the middle of the left hand pane, select Network Configuration.


4.  Click on Network Drives.

5. Fill in Network Path, User Name, and Password 

6. Click Map Drive.

Use the IP address of the Datto (instead of hostname) to reference the location of the backup share. Enter the user name and password credentials for the backup share. If you did not password protect the share, use the same credentials you use to login to your Datto device.

7. The mapped drive populates under Mapped Network Drives.


8.  Click Close twice to return to the main screen.

9. To ensure that the drives are correctly formatted, delete the volume and any other existing information.


10. The prompt warns you that all data will be lost. Select Yes.

11. Right click on the volume to create a new partition.

12. Select the size of the partition.


13.  Click on Restore Wizard.

14.  Click Next to start the Restore Wizard.

15.  Select Restore (default) and click Next.

16.  Click Browse.

17.  Select the mapped drive that you created, and open the desired image.


18.  After you select the image, click Next.

19.  Verify the image to use and then click Next.


20.  Select the location of your restore, and click Next.


21.  Check the box Finalize the volume at the end of this restore.

Note: Head Start Restore (HSR) is available for purchase from Storage Craft with their ImageManager Enterprise package.

22.  Check the box next to Use Hardware Independent Restore (when restoring to a different computer), and click Next. Only the Bootable OS Volume should have 'Set partition active' checked as below.

23. Select the most appropriate options for the type of volume you are restoring. Data partitions don't need to be set active or have the MBR Restored.


24.  Click Finish. The restore is running.


25.  Repeat Steps 9 - 22 for other volumes.

26.  When the volumes show as completed, select file and then exit. You'll then be prompted for a reboot of the machine.

27. The restore process has now been completed. Upon reboot, verify that your data is there.

Was this article helpful?

4 out of 4 found this helpful

You must sign in before voting on this article.

Want to talk about it? Head on over to our Community Forum!