Setting Critical Error Alerts, Warning Notices, And Log Digests

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Scope

This article explains how to set up Critical Error Alerts and Warning Notice emails for a agent or share.

Procedure

To apply to an agent:

  • Open the Datto appliance's web interface.
  • Click on the Protect tab.
  • Find the agent you wish to configure.
  • Click Configure Agent Settings for that agent.
  • Go to the Reporting & Alerting section and scroll to Set Email Notifications.
  • Select Add Email Recipient and then add your email (if needed). Otherwise, go to the next step
  • Check the box the box under the category (Weekly reports, backup reports, critical logs, log digests, and screenshot notifications) for which you wish to be notified at the email address you created.
  • Once this is done, select Apply to set changes for the specific agent you are changing. Select Apply to all to set these changes for all agents on the device.


Figure 1: Configuring critical alerts

To apply to a NAS or iSCSI share:

  • Open the Datto appliance's web interface.
  • Click on the File Share tab
  • Click Network Attached Storage 
  • Find the share you wish to configure
  • Click Configure Share Settings for that agent.
  • Go to the Reporting & Alerting section and scroll to Set Email Notifications.
  • Select Add Email Recipient and then add your email (if needed). Otherwise go to the next step.
  • Check the box the box under the category (Weekly reports, backup reports, critical logs, log digests, and screenshot notifications) for which you wish to be notified.
  • Once this is done, select Apply to set changes for the specific share you are changing. Select Apply to all to set these changes for all shares on the device.

alerts.png 

Critical alert types

  • Screenshot Notifications
    Toggle these options to enable email alerts for each successful screenshot, failed screenshot, or both.
  • Weekly backup reports 
    Selecting this option sends a full report of all backups taken during the calendar week.
  • Backup Warnings
    This sends a warning email each time a backup fails to complete. This does not necessarily signify an error and backups may resume without intervention.
  • Critical Errors
    This option triggers an alert when a backup failure is caused by a specific error and is unlikely to resume without intervention.
  • Log digests
    Selecting this option sends a report of all activity for the agent. These can be very large. 

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