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PING: transmit failed, error code 1231

Greg Dutertre

Last Updated: August 08, 2017 19:13

Scope

This article is about the cause and solution to the error that occurs when attempting to ping a restored system: PING: Transmit Failed, Error Code 1231

Cause

The error message suggests a problem with the current IP configurations, network settings, or with TCP/IP. It may also indicate that the TCP/IP stack needs to be reset.

Solution

Try this procedure:

Go to the Start Menu, type cmd and right click or (Ctrl + Shift and hit Enter), and select "Run As Administrator"
Type the following commands, each followed by pressing enter. Do each in the same order as below.

ipconfig /flushdns
nbtstat -R
nbtstat -RR
netsh int reset all
netsh int ip reset
netsh winsock reset

Reboot the server.

If this does not fix the issue, please contact Datto Technical Support for further assistance.

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