PING: transmit failed, error code 1231

Scope

This article is about the cause and solution to the error that occurs when attempting to ping a restored system: PING: Transmit Failed, Error Code 1231

Cause

The error message suggests a problem with the current IP configurations, network settings, or with TCP/IP. It may also indicate that the TCP/IP stack needs to be reset.

Solution

Try this procedure:

• Go to the Start Menu, type cmd and right click or (Ctrl + Shift and hit Enter), and select "Run As Administrator"
• Type the following commands, each followed by pressing enter. Do each in the same order as below.
• ipconfig /flushdns
• nbtstat -R
• nbtstat -RR
• netsh int reset all
• netsh int ip reset
• netsh winsock reset
• Reboot the server.

If this does not fix the issue, please contact Datto Technical Support for further assistance.