This article is about the cause and solution to the error that occurs when attempting to ping a restored system: PING: Transmit Failed, Error Code 1231
The error message suggests a problem with the current IP configurations, network settings, or with TCP/IP. It may also indicate that the TCP/IP stack needs to be reset.
Try this procedure:
- Go to the Start Menu, type cmd and right click or (Ctrl + Shift and hit Enter), and select "Run As Administrator"
- Type the following commands, each followed by pressing enter. Do each in the same order as below.
netsh int reset all
netsh int ip reset
netsh winsock reset
- Reboot the server.
If this does not fix the issue, please contact Datto Technical Support for further assistance.