Partner Portal: Recovery Launchpad: Virtualizations



This article explains how to perform instant cloud virtualizations for individual agents or for a batch of multiple agents. 

This workflow applies to the legacy Recovery Launchpad experience only. For the new Recovery Launchpad, see Partner Portal: New Recovery Launchpad: Performing a virtualization.

New Recovery Launchpad access is not available for client user accounts.


  • Datto Partner Portal
  • Recovery Launchpad


This article explains how to perform instant cloud virtualizations for individual agents or for a batch of multiple agents.


Network options

  • The default settings bring the virtual machine up in a stand-alone environment, which works like local virtualization in the SIRIS GUI.
  • The virtual machine will not be started with network connectivity.
  • Connections to the server hosting the VM, and to the VM's environment, are made via VNC
  • You can independently select Enable Internet and Enable DHCP to create a VLAN with a segregated DHCP and Internet configuration (for example, to use a virtualization of your own Domain Controller).

Advanced Networking Options

In certain cases, VMs need internet access to be reachable. Checking Internet access simply provides the virtual machine with a gateway for this to be achieved.

In other cases, multiple machines may need a virtual LAN in the cloud, but not internet access. To do this, click Create Cloud Network. Please contact Datto Technical Support for assistance with this type of configuration.


1. Log into the Datto Partner Portal.

2. From the Status tab, choose Recovery Launchpad.

Figure 1: Recovery Launchpad (click to enlarge)

3. The Recovery Launchpad displays all devices in the fleet. Choose from the list or use the search bar to find a specific device. When the menu expands, find the agent name, and click Start Virtualization.

Figure 2: Select Device (click to enlarge)

4. Select the recovery point from which to virtualize, then click Next.

Figure 3: Recovery points (click to enlarge)

5. Select the amount of RAM to provide the virtualization, then click Next. 

RAM.jpgFigure 4: Virtualization RAM allocation (click to enlarge)

6.  Choose the VM's networking scheme:

  • Choose Simple if the VM will exist on its own private network. Check Allow Internet Access if the VM needs internet connectivity.
  • Choose VLAN If your VMs need to have networking, then either choose the network on which they will reside or choose Create Network (see Figure 6).
Once the VLAN is created and the VMs are mounted, you must log into each virtualization and manually configure networking, including setting the IP address. Otherwise, the VMs will not be able to interact in a networked capacity.
If you remove all VMs from a cloud network, the Recovery Launchpad will delete the VLAN after 72 hours unless you associate it to at least one virtual machine

Figure 5: Choose networking scheme (click to enlarge)

vlan.jpgFigure 6: VLAN settings for networking multiple VMs (click to enlarge)

7. Configure the storage controller, network controller, and the number of CPU cores for the virtualization. Then, click Next.

storage.jpgFigure 7: Security options (click to enlarge)

8. The Confirm VM settings panel will open. Review your configuration, then click Save and start VM.

Figure 8: Confirm VM settings (click to enlarge)

Batch Virtualization

Batch virtualization allows you to spin up virtual machines on multiple agents at the same time, instead of configuring each VM individually. 

1. From the Recovery Launchpad, select the check box next to each agent that needs a VM, then click Virtualize.

Figure 9: Select agents to batch virtualize (click to enlarge)

2. Choose whether to use the latest recovery point available for each agent or to select agent recovery points closest to a specified date and time, then click Next. If any of the virtualized agents are encrypted, you'll be prompted to enter the decryption passphrase. 

Figure 10: Batch virtualization date and time selection (click to enlarge)

3. You can now return to Step 7, above, to configure network and storage options for your batch. 

Connecting to the Virtualization

Note: As of October 2020, RDP is no longer a connection option on the Recovery Launchpad. See  SIRIS, ALTO, and NAS: RDPMux support end of life for details.

The Recovery Launchpad allows you to connect to a running cloud VM directly through your browser or via standalone VNC connections. See Accessing Hybrid And Cloud Virtualizations for more information.

If you are unable to connect to a hybrid or offsite virtualization after following the steps in this article, Contact Datto Technical Support.

Was this article helpful?

10 out of 14 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Datto Community Forum or the Datto Community Online.

For more Business Management resources, see the Datto RMM Online Help and the Autotask PSA Online Help .

Still have questions? Get live help.

Datto Homepage