Recovery Launchpad: Instant Cloud Virtualization and Batch Virtualization



This article explains how to perform instant cloud virtualizations for individual agents, or for a batch of multiple agents.


1. Log into the Datto Partner Portal.

Figure 1: Partner portal login

2. From the Devices tab, choose Recovery Launchpad.

Figure 2: Choose Recovery Launchpad

3. The Recovery Launchpad displays all devices in the fleet. Choose from the list or use the search bar to find a specific device. When the menu expands, find the agent name, and click Start Virtualization.

Figure 3: Select your device from the Recovery Launchpad. 

4. Select the recovery point from which to virtualize.

Figure 4: Select the recovery point

5. Select the amount of RAM to provide the virtualization, then click Next. 

Figure 5: Allocate virtualization RAM

7. Your browser will automatically refresh after selecting Create VM and a new set of configurations will be displayed. If you need your VMs to have networking, select the VLAN networking scheme, and choose a networking configuration.

Networking configuration settings will not automatically carry over to the VMs. Once the vlan is created and the VMs are mounted, you must log into each virtualization and manually configure networking, including setting the IP address. Otherwise, the VMs will not be able to interact in a networked capacity.

Network options

  • Default settings bring the virtual machine up in a stand-alone environment.
  • This stand-alone environment is like the local virtualization from the local SIRIS web console.
  • The virtual machine will not be started with network connectivity.
  • The remote RDP connections to the VM running in the cloud are achieved by an RDP link.
  • RDP connects you to the specific server in the cloud which is hosting the virtual machine on a specific port.
  • The port drops the RDP connection into the virtual machine's environment.
  • You can independently select Enable Internet and Enable DHCP to create a vLAN with a segregated DHCP and Internet configuration (for example, to use a virtualization of your own Domain Controller).

Advanced Networking Options

In certain scenarios, VMs need internet access so they can be reachable. Checking Internet access simply provides the virtual machine with a gateway for this to be achieved.

In other scenarios, there may be a need for multiple machines to be networked to each other in the cloud but without internet access. Click on Create Cloud Network. This will create a virtual LAN in the cloud. Please contact Datto Technical Support for assistance with this type of configuration.

8. The VM storage and security options panel will now open.

Figure 6: Choose networking scheme 

Figure 7: VLAN settings for networking multiple VMs

Storage and security options

  1. You can configure the level of accessibility for the virtual machine.
  2. By default, the Security Options will appear as shown in the Figure 8, below.
  3. RDP connections are only available to the public IP address of the network.
  4. For stricter security, select the checkbox Require a username and password when connecting via RDP 
  5. This will auto-generate and display a username and password for RDP access. 
RDP access to virtualizations requires the connecting workstation to be running Windows Server 2008 SP3 or newer.

Figure 8: Security options

 8. The Confirm VM settings panel will open. Review your configuration, then click Save and start VM.

Figure 9: Confirm VM settings

Batch Virtualization

Batch virtualization allows you to spin up virtual machines on multiple agents at the same time, instead of configuring each VM individually. 

1. From the recovery launchpad screen, select the check box next to each agent that needs a VM, then click Virtualize.

Figure 10: Select agents to batch virtualize

2. Choose whether to use the latest recovery point available for each agent, or to select agent recovery points closest to a specified date and time, then click Next. If any of the virtualized agents are encrypted, you'll be prompted to enter the decryption passphrase. 

Figure 11: Select date and time to batch virtualize

3. You can now return to Step 5, above, to configure RAM allocation, network options, and security options for your batch. 

Connecting to the Virtualiztion

The Recovery Launchpad allows you to connect to a running cloud VM via RDP or VNC. You can establish a connection through one of the following methods:

  • You can connect an RDP or VNC client directly to the server address provided by the Recovery Launchpad, as shown in Figure 12. If you are prompted for credentials when you connect, click the Remote Connect  → See authentication credentials link, and enter the username and password it provides.

Figure 12: Virtualization connection options

You can also choose from one of three automatic connection methods:

  • Download easy RDP connection script: Choosing this option will download a Windows batch file to your workstation. When you run the script, it will launch the Remote Desktop application, and attempt to connect it to the offsite VM using the server address and credentials listed in the Recovery Launchpad.
  • Download RDP link: This option downloads a preconfigured .rdp file to your workstation. Double-clicking the file will launch your RDP client, and connect it to the virtualization.
  • Download VNC link: This option downloads a preconfigured .vnc file to your workstation. Double-clicking the file will launch your VNC client, and connect it to the virtualization.
Contact Datto Technical Support if you are unable to connect to a hybrid or offsite virtualization after following the steps in this article.
Windows 10's RDP client introduces Hardware Acceleration, which is incompatible with offsite virtualizations. To connect a Windows 10 workstation to an offsite virtualization via RDP, you will first need to run the disable_hardware_acceleration registry fix provided here. To re-enable hardware acceleration, run the enable_hardware_acceleration fix.

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