Storm season is back, bringing with it the potential for significant weather events. If you have clients in areas prone to infrastructure disruption, visit the Disaster Recovery Resources guide for preparedness information. Datto recommends performing proactive disaster recovery testing to mitigate potential downtime. See our articles about the importance of disaster recovery testing and Preparing For A Cloud Virtualization Test: Policies, Procedures, And Partner Responsibilities to learn more. For live updates, follow @datto on Twitter.

Obtaining and Installing an API Key to sync data to a Node



Datto encrypts the RoundTrip drives and requires that an API Key be used to make sure the RoundTrips (RTs) that are used are for the proper devices and Partners. Run these commands via terminal on the device where RT will be plugged into (either directly to the Node or a SyncStation). The sync process for RT 2.0 must be installed on said device.


  1. Contact Datto Technical Support to receive the partner specific API Key to install on the device that RTs will be plugged into.
  2. Login to the terminal of that device.
  3. Edit the syncstation.ini file
    nano /etc/datto/syncstation.ini
  4. Enter the API Key nect to 'auth_key = '
  5. Press CTRL + X
  6. Press ENTER twice to save the changes.

Was this article helpful?

1 out of 1 found this helpful

You must sign in before voting on this article.

Calling all Partners! We want to hear your feedback! Please participate in this quick survey and help us build a better, more-relevant Knowledge Base!

Want to talk about it? Head on over to our Community Forum!