Environmental variables for roundtrip-ng-syncstation not set



Using mountSync to sync data to a Node. 


The aforementioned error happens when attempting to sync a RoundTrip 2.0 device to a server right after installing the RoundTrip 2.0 packages necessary to sync said RoundTrip.  This is usually associated with a RoundTrip SyncStation that needs an SSH connection to the server it is trying to sync the data to.


  1. Kill any screens associated with the RoundTrip process on the Node.
  2. Exit out of your Terminal Session (if connected via a shell session).
  3. SSH back into the Node or SyncStation and create a new screen and run the mountSync script again.

Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Datto Community Forum or the Datto Community Online.

For more Business Management resources, see the Datto RMM Online Help and the Autotask PSA Online Help .

Still have questions? Get live help.

Datto Homepage