Storm season is back, bringing with it the potential for significant weather events. If you have clients in areas prone to infrastructure disruption, visit the Disaster Recovery Resources guide for preparedness information. Datto recommends performing proactive disaster recovery testing to mitigate potential downtime. See our articles about the importance of disaster recovery testing and Preparing For A Cloud Virtualization Test: Policies, Procedures, And Partner Responsibilities to learn more. For live updates, follow @datto on Twitter.

Does Backupify for Google Apps backup Chats within Gmail backups?

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Backupify/Datto SaaS Protection for Google Apps can backup Google Chats only if you have not enabled Hangouts on your domain. Once you enable Hangouts then we no longer have the ability to access chats via IMAP.

As long as you still have not switched to the new hangouts, Google chats will be viewable via IMAP. IMAP is not enabled by default. It can be enabled in the settings screen shown below:

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To contact Backupify/Datto SaaS Protection support, click here to submit a Support Request, or click here for more contact options.


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