When you export your backed up Google Drive records, we provide you with a zip file containing all of your backed up Drive records. Once extracted, the records are sorted in the same folder hierarchy that you see in the SaaS Protection/Backupify/Datto SaaS Protection application. The records will be in the same format that they were backed up as and for Google Drive native files they will be exported in the MS Office equivalent file type.
You can open any of these files locally on your computer just by double-clicking them and they will open in the appropriate program. To open many of the exported files you will need Microsoft Office or an equivalent application that can read Office files.
To contact Backupify/Datto SaaS Protection support, please click here to submit a Support Request, or give us a call at (800) 518-7449 (USA) or +1 (475) 288-1818 (worldwide).