Storm season is back, bringing with it the potential for significant weather events. If you have clients in areas prone to infrastructure disruption, visit the Disaster Recovery Resources guide for preparedness information. Datto recommends performing proactive disaster recovery testing to mitigate potential downtime. See our articles about the importance of disaster recovery testing and Preparing For A Cloud Virtualization Test: Policies, Procedures, And Partner Responsibilities to learn more. For live updates, follow @datto on Twitter.

Can I run full, batch, and single Backupify/Datto SaaS Protection restores?


We currently give you 3 ways to restore your backed up records directly back to your Google account. You can also choose to restore data to another user.

The 3 restore methods are:

1) Single Record Restore:
You can use the single record restore feature by finding the record that you would like to restore in your archives and then you can click the 'Restore' link on the details page for that record. When we restore the record, you will see the record restored directly back to the Google account/service that it originated from. Once completed, the restored record will appear in the Google account/service under the label (Backupify/Datto SaaS Protection Restore).

2) Batch Restore:
By selecting the checkbox for multiple records/folders, clicking the blue 'Restore' button, and selecting 'Restore Selected' we can restore the selected batch of records. Using this method for Google Drive you can also select a single folder which will also restore all the files contained within that folder.

3) Full Account Restore:
Full account restores can be requested for Google Mail, Drive, Calendar, and Contacts.

The full restore process for your Google records will automatically restore your records back to the Google account/service that they originated from. To do a full restore, click the 'Restore" link on the service details page for the Google account/service that you need to restore. Once submitted, the full restore will start immediately and depending on the request volume and the amount of data, restores can take up to 2 days. The restored records will appear in the Google account/service under the label (Backupify/Datto SaaS Protection Restore).


To contact Backupify/Datto SaaS Protection support, click here to submit a Support Request, or click here for more contact options.

Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Calling all Partners! We want to hear your feedback! Please participate in this quick survey and help us build a better, more-relevant Knowledge Base!

Want to talk about it? Head on over to our Community Forum!