Storm season is back, bringing with it the potential for significant weather events. If you have clients in areas prone to infrastructure disruption, visit the Disaster Recovery Resources guide for preparedness information. Datto recommends performing proactive disaster recovery testing to mitigate potential downtime. See our articles about the importance of disaster recovery testing and Preparing For A Cloud Virtualization Test: Policies, Procedures, And Partner Responsibilities to learn more. For live updates, follow @datto on Twitter.

Why did my Backupify/Datto SaaS Protection for Google Apps for Google Apps restore fail to restore some records?

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Sometimes our restore jobs experience issues and we are not able to restore some of your emails or files. If such an error occurs then you should receive an email alerting you to the restore failure and listing which files failed.

If you have any records that fail to restore in a restore job then please contact Support and we can re-run the restore of those failed items only.

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To contact Backupify/Datto SaaS Protection support, click here to submit a Support Request, or click here for more contact options.


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