Storm season is back, bringing with it the potential for significant weather events. If you have clients in areas prone to infrastructure disruption, visit the Disaster Recovery Resources guide for preparedness information. Datto recommends performing proactive disaster recovery testing to mitigate potential downtime. See our articles about the importance of disaster recovery testing and Preparing For A Cloud Virtualization Test: Policies, Procedures, And Partner Responsibilities to learn more. For live updates, follow @datto on Twitter.

What are the possible Backupify/Datto SaaS Protection for Google Apps user statuses?



The user is an active user on the Google domain, and backups are occurring on an automated (scheduled) basis.



The user is either suspended or deleted from the Google domain. Historical backed up data is available in Backupify/Datto SaaS Protection but automated backups are stopped because there is no new data in the account to back up on a recurring basis. The user will become active automatically if unsuspended on the domain.


  Not Protected

The user is not added to Backupify/Datto SaaS Protection, and backups are not occurring at all.


To contact Backupify/Datto SaaS Protection support, click here to submit a Support Request, or click here for more contact options.

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