To log on to your Backupify account, go to https://app.backupify.com/login. There are two log-in sections, and the one you use depends on your account type. For the most part, the following guidelines determine how you should log in to your Backupify account.
Log in using your Google Apps credentials:
If you have a Backupify for Google Apps account (or an older MyCloud or Pro account) attached to the domain via the Google Apps Marketplace, then you can use your Google Apps credentials to log in to your Backupify domain account. If you have a Backupify for Office 365 or Backupify for Salesforce account, skip down to 'Log in using your Backupify credentials'.
You can either:
- Log in with Google Apps from the Backupify site. Click Log in using Google.
If not already logged in to Google, you will be prompted to enter the credentials associated with your Backupify account.
- Log in directly from your Google Account. Log in to your Google Apps domain account, then click the App Cube () and click the Backupify option from the drop-down. You will be redirected to the Backupify login page.
Click Log in using Google. If not already logged in to Google, you will be prompted to enter the credentials associated with your Backupify account.
Log in using your Backupify credentials:
This will be the primary method for Backupify for Office 365 and Backupify for Salesforce customers to access the application. Backupify credentials allow you to access your backups in the event that you cannot log in using your Google Apps account. Backupify credentials use the same username as your Google account but the password should be specific to Backupify. Set your Backupify credentials by logging in and clicking Account Settings > Change Password.
To log in with Backupify credentials:
- Go to https://app.backupify.com/login
- In the "Log in using Backupify credentials" section, enter your Backupify username and password, then click Log in.
To contact Backupify support, please click here to submit a Support Request, or give us a call at 1-800-518-7449.