ALERT: Datto Drive Cloud service will no longer be available as of July 1, 2019. For more information, see our end-of-life article. If you'd like to migrate your data to Datto Workplace, see our migration guide.
To learn how to download your Datto Drive Cloud data, please visit this article.

How many search results can Backupify/Datto SaaS Protection for Google Apps return during a single search?

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For all of the Google services (Drive, Gmail, etc.) that Backupify/Datto SaaS Protection for Google Apps backs up, we provide you with the ability to search through those archives to find specific files, folders, and e-mails.

At this time, we are able to return a maximum of 1,999 items during any particular search attempt. If you are looking to return more than 1,999 items during a particular search, we recommend performing multiple searches broken up by a certain date range. 

To customize a search's date range, click the carrot icon within the search bar to enter a beginning and end date.

If you have any additional questions regarding our search functionality, please submit a Support ticket through our Zendesk at the top of the page.

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To contact Backupify/Datto SaaS Protection support, click here to submit a Support Request, or click here for more contact options.


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