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What Google Drive Data Does Backupify/Datto SaaS Protection Back Up?

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Question

What Google Drive data does Backupify/Datto SaaS Protection back up?

Environment

  • Backupify for G Suite
  • Datto SaaS Protection for G Suite

Answer

While Backupify/Datto SaaS Protection backs up most Googe Drive information, including native Google documents, Microsoft Office documents, images, and other files you may have saved to your Google Drive. There is a small subset of files that we cannot back up. These are:

  • Google Forms: While we can't back up the form itself due to Google not having an API available, we do back up the resulting response spreadsheet which contains the questions from the form.

  • Google Scripts and Fusion Tables: These are not available for export through the Google APIs. The underlying data for fusion tables will be backed up as a spreadsheet if it is in your Drive.

  • Microsoft Office temporary files: When you're editing an Office doc saved in Drive, Office will create a temporary file that gets deleted once you save the file. You might see it as ~$example.docx. Since these temporary files don't have content in them and are not restorable, they are not backed up; this helps backups run faster and keeps your folder uncluttered.

  • Some 3rd-party documents: Backupify/Datto SaaS Protection cannot back up docs from some third parties, like Smartsheet and Lucidchart.

  • Google Classroom files

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To contact Backupify/Datto SaaS Protection support, click here to submit a Support Request, or click here for more contact options.


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