ALERT: Datto Drive Cloud service will no longer be available as of July 1, 2019. For more information, see our end-of-life article. If you'd like to migrate your data to Datto Workplace, see our migration guide.
To learn how to download your Datto Drive Cloud data, please visit this article.

How often do my Google Apps services get backed up?

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The backup schedules vary depending on what plan you have:

  • Personal (free) plans run a backup job for each service once a week.
  • Backupify for Social Media (formerly MyCloud), and Google Apps Professional plans run 1 daily backup job for each of your services
  • Google Apps Professional plans run once daily backup jobs for each of your services
  • Google Apps Enterprise and Enterprise Plus plans run 3 daily backup jobs for each of your services

You can kick off a manual job at anytime by clicking the backup now button on the service details page for the user/service that you need to run the job against.

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To contact Backupify/Datto SaaS Protection support, click here to submit a Support Request, or click here for more contact options.


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