The backup schedules vary depending on what plan you have:
- Personal (free) plans run a backup job for each service once a week.
- Backupify for Social Media (formerly MyCloud), and Google Apps Professional plans run 1 daily backup job for each of your services
- Google Apps Professional plans run once daily backup jobs for each of your services
- Google Apps Enterprise and Enterprise Plus plans run 3 daily backup jobs for each of your services
You can kick off a manual job at anytime by clicking the backup now button on the service details page for the user/service that you need to run the job against.
To contact Backupify/Datto SaaS Protection support, please click here to submit a Support Request, or give us a call at 1-800-518-7449.