Once your export has completed, you will be emailed a message that has a link in it where you can download the file. The file that you need to download is a .ZIP file. You will need to extract that .ZIP file to get the exported data.
I received the export email and downloaded the file from the link. What is this file format and how do I open it?
- Backupify/Datto SaaS Protection for G Suite: How can I view Gmail exports on my local machine?
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- Backupify/Datto SaaS Protection: How to download and unzip exports