Storm season is back, bringing with it the potential for significant weather events. If you have clients in areas prone to infrastructure disruption, visit the Disaster Recovery Resources guide for preparedness information. Datto recommends performing proactive disaster recovery testing to mitigate potential downtime. See our articles about the importance of disaster recovery testing and Preparing For A Cloud Virtualization Test: Policies, Procedures, And Partner Responsibilities to learn more. For live updates, follow @datto on Twitter.

How Do I Update the Primary Administrator User on My Backupify/Datto SaaS Protection for G Suite Account?



 How do I update the Administrator user on my Backupify/Datto SaaS Protection for G Suite account? 


  • Backupify for G Suite
  • Datto SaaS Protection for G Suite


This article discusses transferring Primary Administrator rights in Backupify for Google Apps. See this article for for assistance with creating non-primary level admin accounts.


  • The new Primary Administrator must be a super admin in Google Apps for your domain. Click here for information on assigning super admin privileges in G-Suite (external link)
  • You must add the new Primary Administrator to your Backupify/Datto SaaS Protection for Google Apps domain account
  • The new Primary Administrator must log in at least once


Backupify technical support must process the Primary Administrator user change. Check the prerequisites above, then create a new support request requesting the rights transfer to the new user. Specify the username for the new Admin in the request.

To contact Backupify/Datto SaaS Protection support, click here to submit a Support Request, or click here for more contact options.

Was this article helpful?

0 out of 2 found this helpful

You must sign in before voting on this article.

Calling all Partners! We want to hear your feedback! Please participate in this quick survey and help us build a better, more-relevant Knowledge Base!

Want to talk about it? Head on over to our Community Forum!