How do I update the administrator user on my Backupify/Datto SaaS Protection for Google Apps account?



 This article discusses transferring Administrator rights in Backupify for Google Apps.


  • The new admin user must be a super admin in Google Apps for your domain. Click here for information on assigning super admin privileges in G-Suite (external link)
  • You must add the new admin user to your Backupify/Datto SaaS Protection for Google Apps domain account
  • The new admin user must log in at least once


Backupify technical support must process the Administrator user change. Check the prerequisites above, then create a new support request requesting the rights transfer to the new user. Specify the username for the new Admin in the request.

To contact Backupify/Datto SaaS Protection support, click here to submit a Support Request, or click here for more contact options.

Was this article helpful?

0 out of 2 found this helpful

You must sign in before voting on this article.

Calling all Partners! We want to hear your feedback! Please participate in this quick survey and help us build a better, more-relevant Knowledge Base!

Want to talk about it? Head on over to our Community Forum!