Storm season is back, bringing with it the potential for significant weather events. If you have clients in areas prone to infrastructure disruption, visit the Disaster Recovery Resources guide for preparedness information. Datto recommends performing proactive disaster recovery testing to mitigate potential downtime. See our articles about the importance of disaster recovery testing and Preparing For A Cloud Virtualization Test: Policies, Procedures, And Partner Responsibilities to learn more. For live updates, follow @datto on Twitter.

Can I hide Notifications that persist?

Follow

Yes, you can hide any notification that you want. Go to the Notifications tab, select the user/service that you would like to hide, and then click 'Hide Notifications'.

Sometimes, settings within your Google Apps domain prevent Backupify/Datto SaaS Protection from backing up your data. When we encounter this, the offending service is disabled until you take action to repair your Google Apps settings. Use the Notifications page to help you fix these settings, and then to reschedule your backups. Please go to your Notifications tab to review the disabled services and for instructions on how to repair the problem. 

In order to cancel notifications all at once or in batches, please contact Backupify/Datto SaaS Protection Support.

Notifications will leave the Notifications page once what's suggested in the Notifications is completed or resolved.

-

To contact Backupify/Datto SaaS Protection support, click here to submit a Support Request, or click here for more contact options.


Was this article helpful?

0 out of 0 found this helpful

You must sign in before voting on this article.

Calling all Partners! We want to hear your feedback! Please participate in this quick survey and help us build a better, more-relevant Knowledge Base!

Want to talk about it? Head on over to our Community Forum!