Backupify/Datto SaaS Protection for G Suite REST API: FAQ

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Backupify/Datto SaaS Protection for G Suite REST API: FAQ

Environment

  • Datto SaaS Protection for G Suite
  • Backupify for G Suite

Description

The REST API ensures greater data security for companies with employees using mobile devices. With the REST API, users do not need to be enabled with IMAP to access their data. This means administrators can use backup solutions without fear of their data automatically downloading to personal devices. 

FAQ

What is the Gmail REST API?

The Gmail REST API is the latest (and Google preferred) API from Google for interacting with Gmail inboxes.  It’s a much more efficient API that eliminates the dependency on IMAP.  

How is Gmail REST API better than the IMAP API?

Using the Google IMAP API required that IMAP be enabled for all backed-up users. With IMAP,  users’ emails are downloaded to any device synchronized to the email account. This means potentially sensitive data may proliferate beyond the company issued device to a user’s personal mobile device. If that person leftthe organization, they would take that data with them.  If the device is stolen or lost that sensitive data may be compromised.

The new API also provides faster performance and a more flexible interface. Backups can now be performed much faster. Speed and flexibility are particularly valuable when onboarding both users and data into Backupify/Datto SaaS Protection for the first time. The new API can shorten the onboarding process by days.  

How do I utilize the Gmail REST API?

Going forward all new customers will automatically use the Gmail REST API. For existing customers (prior to the enablement of the Gmail REST API), the IMAP API will continue to be used.  It can be enabled for existing customers on request but that requires deleting all data already backed up in Backupify/Datto SaaS Protection.  

Are there any limitations by using the REST API?

No!  The REST API is feature-equivalent to the IMAP API.  

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To contact Backupify/Datto SaaS Protection support, click here to submit a support request, or click here for more contact options.


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