Datto Drive Local Starter Guide


1. Scope

This article describes the procedure to install and configure Datto Drive on SIRIS and Datto NAS appliances.


2. Background

Datto Drive Local is a Datto version of ownCloud, which is an enterprise file sync and share utility. Files are shared and made accessible from a variety of devices, but files are hosted on a Datto appliance, rather than in a third-party cloud.

On some older Datto appliances, Datto Drive Local is called ownCloud on SIRIS. To differentiate, Datto Drive Local is what we call ownCloud 9 on SIRIS 3 and Datto NAS. While the name is different, the functionality remains almost the same. For details about the differences between ownCloud 8 and ownCloud 9, see ownCloud's documentation.

3. Prerequisites

In order to run Datto Drive, the SIRIS must be running at least Ubuntu 12.04. To run Datto Drive Local on a Datto NAS, it must be running Ubuntu 16.04. If your device is not yet on this platform, you will need to initiate the Linux update before you can install Datto Drive.

4. Installing Datto Drive Local

To install Datto Drive Local on your appliance, follow these steps:

Log into the Web UI for the SIRIS or Datto NAS. Go into the File Share menu, and choose Install File Sync and Share.

Once you've installed Datto Drive, you can access it from the Configure tab under Device Settings.

In the upper-left corner of the window, you will see a section called Install Datto Drive.

NOTE: If you see an Upgrade Device button, then you need to run the Linux upgrade before you continue with the Datto Drive installation.

Click the Install Datto Drive button, as shown in Figure 1.

Figure 1 - Install Datto Drive

The next dialog box is a notice that your appliance will automatically reboot after the install process, as shown in Figure 2. Click the Install button.

Figure 2 - Datto Drive Reboot Notice

Once the installation process is done, you will see a message that the device will reboot, as shown in Figure 3. You can click the Close button.

Figure 3 - Update Complete

After a few minutes, refresh the page, and you will see the Configure Datto Drive section in the upper left corner. See Figure 4.

Figure 4 - Configure Datto Drive

5. Configuring Datto Drive

There are two options that you can configure in Datto Drive: internet availability and managing users.

5.1. Internet Availability

Turn on internet availability to allow users to access Datto Drive Local outside the network on which your Datto appliance resides.

You will see the dialog box as shown in Figure 5. Read the warning to understand that your Datto Drive will be accessible from the internet.

Figure 5 - Enable Public Web Address

Click Enable public web address to continue the process.

After a few minutes, you will see that your Datto Drive is accessible from the web address as shown in Figure 6.

Figure 6 - Internet Enabled

If you would like to use your own domain in place of the dattoconnect.com address, add a CNAME entry to your domain's DNS settings, and enter your alias in the Domain Alias box as shown in Figure 6. Then, click Apply.

This field is case sensitive. Only use lowercase letters when entering the domain alias.

When using the Datto Drive desktop client, it will prompt for the server address. If your connection will be local only, you can use the local IP address of the Datto device. If you need offsite access, use the Datto's public IP address.

Examples: (IP will need to be changed to that of your Datto): (local) (offsite)

5.2. Managing Users

There are two ways to add users to your Datto Drive. You can add them as users of the Datto appliance, or you can add them directly to Datto Drive. This procedure guides you to create them on the Datto. To add users directly to Datto Drive (and not on the SIRIS/NAS), follow ownCloud's documentation on the subject.

If you create users with the same name in both places, you will get an error message indicating the conflict.
When creating user accounts, we recommend using e-mail addresses so that your users can reset their own passwords if they lose them.

To manage your Datto Drive users from the SIRIS, click the link for Local Users, as shown in Figure 5. This brings you to the Configure > Local Users/Contact page. See Figure 7.

Figure 7 - Local Users

To add a user to Datto Drive, fill in the field in the Add a New Account section. Then, click Create Account.

By default, Datto Drive is set to Off for new users. To enable Datto Drive for the user, click the Datto Drive Off button, as highlighted in Figure 7.

You will then see a link Click to ENABLE Datto Drive for test. Click that link.

NOTE: The Datto Drive On/Off button is the only button in this screen that controls Datto Drive. The other buttons are to configure the user's access to the Datto appliance itself.

6. Recovering Datto Drive Files

The Datto appliance backs up your Datto Drive files to the Datto Cloud in the same way that it backs up NAS shares. Therefore, you can recover these files in the same way. See the article Cloud File Restore for the procedure.

7. Datto Drive Limitations

Here is a list of Datto Drive Local's known limitations that may be of interest to our Partners:

  • Using the Datto Drive desktop client, you cannot sync files that are larger than 2G.
  • Using the Datto Drive web client, you cannot sync files that are larger than 512M.
  • Avoid deleting large file trees, as it may cause issues with the clients.
  • Avoid using the "Enforce HTTPS" feature, as it is not supported on the SIRIS.
  • Datto Drive Local does not support sharing through WebDAV.
  • The ownCloud File Firewall app requires creating rules with JSON scripting. Datto Technical Support cannot help you with this. See ownCloud's documentation on this topic.

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