How Do I Find My Integration API Key?

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Question

How do I find my integration API key?

Environment

  • Integrations
  • Partner Portal

Answer

This article explains how to find your XML/RSS API key in the Partner Portal. This key is used for a variety of integrations, such as Labtech and ITGlue, as well as other integrations and custom scripts.

The API key is also needed to set up Autotask Endpoint Management. This is not to be confused with normal Autotask / Connectwise integrations. More information on those can be found here:

Autotask Integration Setup

ConnectWise Integration Guide

Enabling RSS/XML Integration and finding your key

Go to the Partner Portal at https://portal.dattobackup.com.

Go to the Admin menu, and click on Integrations:

Figure 1: Click Integrations in the Admin menu

In the XML tab, make sure the XML service is enabled:

Figure 2: Enable XML integration

Under the New XML section, click on any of the links: Device Information, Alerts Sent Recently, or Device Alert Information. The 32 character API Key will be displayed automatically under the XML API Key section.

Figure 3: API key


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