How Do I Find My Integration API Key?

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Question

How do I find my integration API key?

Environment

  • Integrations
  • Partner Portal

Answer

This article explains how to find your XML/RSS API key in the Partner Portal. This key is used for a variety of integrations, such as Labtech and ITGlue, as well as other integrations and custom scripts.

The API key is also needed to set up Autotask Endpoint Management. This is not to be confused with normal Autotask / Connectwise integrations. For information about these platforms, see the Additional Resources section of this article

Enabling RSS/XML Integration and finding your key

1. Go to the Partner Portal at https://portal.dattobackup.com.

2. Go to the Admin menu, and click Integrations:

Figure 1: Admin → Integrations (click for larger image)

3. In the XML tab, make sure the XML service is enabled:

Figure 2: Enabling XML integration (click for larger image)

4. Under the New XML section, click on any of the links: Device Information, Alerts Sent Recently, or Device Alert Information. The 32 character API Key will be displayed automatically under the XML API Key section.

Figure 3: API key (click for larger image)

Additional Resources


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