How to find your Integration API Key



This article explains how to find your XML/RSS API key in the Partner Portal. This key is useful for integrations or custom scripts.

This API key is used for a variety of integrations such as Labtech and ITGlue. Click the links for the setup guides for each one.

One other example of the former being AutoTask Endpoint Management.

This is not to be confused with normal Autotask / Connectwise integrations. More information on those can be found here:

Autotask Integration Setup

ConnectWise Integration Guide

Enabling RSS/XML Integration and finding your key

Go to the Partner Portal at

Go to the Admin menu, and click on Integrations, as shown in Figure 1.

Figure 1 - Admin menu

In the XML & RSS tab, make sure that the XML and RSS service is enabled, as shown in Figure 2.

Figure 2 - XML & RSS

Under the New XML section, click on any of the links: Device Information, Alerts Sent Recently, or Device Alert Information.

The 32 character API Key will be listed in the address bar in your browser, as shown in Figure 3.

Figure 3 - apiKey in the URL


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