Managing Users


Backupify for Office 365 protects all users in an O365 domain either across your organization or on a per-seat basis. Once you have authenticated the O365 domain during setup, Backupify will scan Active Directory for all accounts. Backupify will add them to the account and will automatically add and back up new users that get added later unless you specify otherwise.

Click the Users button in the O365 header to begin managing your users.

Adding Users

If you want to manually choose which users to back up, first disable the Auto-Add feature by clicking the Disable button. Doing so activates the Add and Remove Users sections, allowing you to adjust backups on an individual basis.

To add a user, scroll through the Add Users list - sorted alphabetically by last name - or use the search to find the person's name. Select as many users to add as necessary, then click the Back Up Selected Users button. Backupify will add the names to the queue and will begin backing them up shortly.

Backupify's database updates daily at midnight ET. If you hired a new employee that does not appear in the Add Users list, click the Refresh Users button to trigger an on-demand update of the database.

You can also bulk-add users by clicking the Upload button to upload a .csv file with the new users' email addresses. Note that you must place the emails in Column A for the upload to work correctly.

Removing Users

If you need to remove a user from regular backups, find or search for the name in the Remove Users section, select it, and click Stop Backing Up Selected Users. Backupify will remove the user and stop backing up all data shortly.

Remember to export the data associated with any user you remove. Backupify does not guarantee that the data from removed users will be available long-term.
To contact Backupify support, please click here to submit a Support Request, or give us a call at 1-800-518-7449.

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