Converting Hardware to a SIRIS with Datto Utilities



This article explains the process of converting a target system to a SIRIS with the SIRIS 3 imager.

If you have not done so already, make sure that the target system meets minimum system and compatibility requirements by following the preliminary steps in the Getting Started with the SIRIS 3 imager article.


Creating the Datto Utilities imager

If you have not done so already, create the bootable Datto Utilities environment by following the steps in the Imaging a USB Drive with Datto Utilities article.

Booting the target system from the Datto Utilities imager

To boot the imager, the target system must support USB boot, and must have a NIC configured with DHCP and Internet connectivity rules matching the SIRIS, Alto & DNAS Networking and Bandwidth Requirements.

You may need to configure the target machine's BIOS to prioritize USB over HDD boot, or manually select the USB drive. Datto Utilities is incompatible with hardware that does not support USB boot.

Connect a keyboard, monitor, and mouse to the target hardware, and plug the imaged drive into an available USB port on the system. Then, power the machine on. When the system boots, you may see a prompt similar to what is shown in Figure 1. Select Boot and persist changes to proceed.

Figure 1: SIRIS imager pre-boot environment

When the imager boots, it will check for updates to Datto Utilities. Allow this process to run.

Figure 2: Datto Utilities updater

If the updater is unable to complete, and exits with failure state of "Unable to determine IP address" or "Error during stick update: Unable to determine if stick is out of date," this indicates that the imager is unable to assign itself an IP address, or cannot reach Datto's servers to check for updates. You will need resolve any issues in the production environment that may be preventing the target machine from configuring networking. Make sure that the target machine's environment meets the SIRIS, Alto & DNAS Networking and Bandwidth Requirements. Then, click Retry.

Bypassing the Datto Utilities update process may prevent you from imaging a target system successfully.

Once the Datto Utilities environment finishes applying updates, you will see a menu similar to the example shown in Figure 3.

Figure 3: Datto Utilities main menu

From this point forward, you should manage the imaging process from a computer on the same network as the target hardware. Connect to the imaging session by using a web browser to navigate to the URL shown in the "This application can be accessed at..." field.

Click the SIRIS Imaged option to proceed.

Preparing to Image

Select OS Drive

The first step in the SIRIS imaging process is to designate a drive to hold the Operating System (OS). The drive selected as the OS drive will not be used by the SIRIS for storage. For single drive devices, the imager will create a 40 GB partition for the OS drive.

Select the drive to be used, and then click Next.

Figure 4: Select OS drive

RAID Configuration

Select the RAID level for the target system. The imager will only allow you to select RAID levels optimized for the SIRIS experience. Click Next to continue.

For more information about RAID technology, see this article (external link).
Figure 5: RAID configuration

Review & Confirm

The imaging process will prompt you to review and confirm your configuration choices. If you need to make changes, you can click the title of any previously-completed section to go back.

Figure 6: Review & confirm

When you are ready to write the selected configuration to the target machine's disks, click Begin Imaging. You will see the prompt shown in Figure 7. Respond to the prompt with the required information, and then click Image My Device.

Figure 7: Imager confirmation prompt.

Beginning the conversion process will delete all data on the target system. This step cannot be undone.

Completing the Imaging Process

The imaging process will begin. Depending on the size of the device, it may take some time to complete. Once all steps shown are marked as Complete, click Finish & Reboot. When prompted, remove the USB stick.

If you need to start over with the imaging process, do not remove the USB drive. Instead, reboot with the drive still in place. Make sure that target hardware boots into the Datto Utilities environment. It is not possible to restart the imaging process once the target hardware boots into the Datto OS for the first time.

Figure 8: SIRIS imaged installer, finishing phase

When the production machine reboots, you will see the information in Figure 9 on its local display.

Figure 9: Local terminal

1. Device Model: Shows the hardware model of the device. This will typically show a default value of Unknown until the imaging and registration process is complete.

2. Serial: The device serial number of the converted machine. This is often the same value as the MAC address of eth0.

3. Device ID: This value is the internal number Datto uses to identify the converted device.

4. RAM: Total amount of hardware RAM available to the device.

5. Networking Status: Displays the connectivity status of the NICs on the device. At least one NIC must remain connected to the Internet and displaying an IP address for the conversion process to succeed.

6. Registration Status: Displays the device registration status.

Registering the Device

To finish the imaging process, you will need to register your converted device. From a computer on the same network as your Datto device, navigate to the URL shown in the Registration Status field (Figure 9.6) on your appliance.

Alternatively, you can navigate to, and click the entry for the device matching your converted device's serial number and IP address.

Once you have connected to the device, you will see the Device Registration screen shown in Figure 10.

Figure 10: Device Registration

Enter the Authorization Code you received for your converted device, and click Next. The registration wizard will complete the imaging process by configuring the device model and tier of service purchased.

If you do not have an Authorization Code, contact Datto Sales for assistance.

Once the final conversion process completes, you will see the Configure Device page. Proceed to the Registering a Datto Appliance article to continue.

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