Backupify for Salesforce Exports FAQ


Export Formats

Single Table

If you download a single table, you will get a CSV. This CSV can be imported back into Salesforce using their Apex Data Loader, Import Wizards, or other fancier tools like DemandTools. (FYI: the Apex Data Loader only runs on Windows.)



If you download your Metadata, you will get a .zip file which contains xml files that describe your metadata and a package file that lists all the metadata in the .zip. You can open this with the IDE (or equivalent) to manage it.


Full Export

If you perform a full Salesforce export, you will receive an email with a link to download a .zip file. You will need to extract that .zip file to get the exported data. Please note that full exports are currently disabled


File Download

If you download a file, you will receive that file in its native format (.pdf, .xls, .doc, .gif, etc.).


To contact Backupify/Datto SaaS Protection support, click here to submit a Support Request, or click here for more contact options.

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