ALERT: Datto Drive Cloud service is no longer available. For more information, see our end-of-life article. If you'd like to migrate your data to Datto Workplace, see our migration guide.

SIRIS, ALTO, and NAS: ShadowSnap Error: "Installer Integrity Check Has Failed"


1. Background

When running the ShadowSnap installer, you may encounter the error "Installer Integrity Check Has Failed":


2. Solution

Typically, this error is caused by security measures such as web filtering. Adjust any filtering software or network security features according to the Datto Networking Requirements. Then, download the file again or download the file to a different location and transfer it to the target machine.


Was this article helpful?

1 out of 1 found this helpful

You must sign in before voting on this article.

Want to talk about it? Have a feature request?

Head on over to our Community Forum or get live help.