Exporting allows an administrator to store a secure package of an individual’s data outside of Office 365. For example, if an executive is leaving the company and the company wants to keep track of all her records, SaaS Protection/Backupify for Office 365 can export her correspondence, contact list, and OneDrive files.

You can either select an individual item or multiple items to export by checking the items to export and then clicking the Export button. You can also export all items for the user in the given service by leaving all items unchecked and clicking Export. Exporting all items is useful in the event that you want, for example, to secure or archive the mailbox of a selected user, such as the company executive that is moving on.  

Downloading and Extracting Your Export

Once your export has completed, you will be emailed a message that has a link to your dashboard. The export complete alert in the Activity Feed will have a button to download the service export. The file that you will download is a .ZIP file.

Email Exports

When you export emails, they will be written to MBOX format. You will receive an MBOX file for each folder that is backed up. You can access MBOX formats with an email client like Thunderbird or converted with a third-party converter to a PST format.

Calendar Exports

Calendar exports are exported as iCal format (ICS). Calendar exports can be accessed using a client like Outlook or Apple Calendar.

OneDrive Exports

OneDrive files are exported to the .ZIP file in their original MS Office format (e.g., .docx, .xlsx). You can open the files with the relevant MS Office application.


To contact Backupify/Datto SaaS Protection support, click here to submit a Support Request, or click here for more contact options.


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