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How Do Exports Work in Datto SaaS Protection/Backupify for Office 365?

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Question

How do Exports work in Datto SaaS Protection/Backupify for Office 365?

Environment

  • Datto SaaS Protection for Office 365
  • Backupify for Office 365

Answer

Overview

This article discusses unencrypted Office 365 exports. Click here for information on encrypted exports.

Exporting allows an administrator to store a secure package of an individual’s data outside of Office 365. For example, if a company wants to keep track of a departing employee's records, SaaS Protection/Backupify for Office 365 can export an archive of email, contact list, and OneDrive files.

To export files, select individual or multiple items by checking the items to export and then clicking the Export button. You can also export all items for the user in the given service by leaving all items unchecked and clicking Export. This is useful if you want to secure or archive a selected user's mailbox. 

Downloading and Extracting Your Export

Once your export has completed, you will receive an email with a link to your dashboard. The export complete alert in the Activity Feed will have a button to download the service export. The file that you will download is a .ZIP file.

Figure 1: Export completed

Email Exports

When you export emails, they will be written to MBOX format. You will receive an MBOX file for each folder that is backed up. You can access MBOX formats with an email client like Thunderbird or convert them to PST with a third-party converter.

Calendar Exports

Calendar exports are exported as iCal format (ICS). Calendar exports can be accessed using a client like Outlook or Apple Calendar.

OneDrive Exports

OneDrive files are exported to the .ZIP file in their original MS Office format (e.g., .docx, .xlsx). You can open the files with the relevant MS Office application.

Encrypting exports

To encrypt exports:

1. In the dashboard, click on the gear icon, then choose Account settings from the drop-down menu.

2. Select general settings from the left-hand menu.

3. Check the box next to Enable export encryption on all devices, then click Save.

Figure 2:  Export encryption settings

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To contact Backupify/Datto SaaS Protection support, click here to submit a Support Request, or click here for more contact options.

 


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